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Apple Mac repair · Austin, TX

Mac Repair Austin TX

Your Mac is an investment. When it stops working right — spinning beach ball on launch, a screen that flickers, a battery that dies by noon, or water damage from a spilled drink — you want someone who understands Apple hardware inside and out. PC Genie provides Mac repair in Austin for MacBooks, iMacs, and Mac minis, both Intel and Apple Silicon.

  • MacBook, iMac, Mac mini
  • Intel & Apple Silicon
  • Liquid damage repair
  • macOS troubleshooting

Apple Mac Repair Services in Austin

Apple builds beautiful, capable machines, but they are not immune to hardware failure, software issues, and accidental damage. When your Mac needs repair, you have two choices: the Apple Store (long wait, premium pricing, and sometimes a recommendation to replace rather than repair) or an independent shop that knows Apple hardware well enough to fix things cost-effectively.

PC Genie has been repairing Macs in Austin for over a decade. We work on every Mac model currently in circulation — MacBook Air, MacBook Pro (13-inch, 14-inch, 15-inch, and 16-inch), iMac (21.5-inch and 24-inch), Mac mini, and older Mac Pro towers. We handle both the Intel generation and the newer Apple Silicon (M1, M2, M3, M4) machines, understanding the architectural differences that affect repair options.

Our approach to Mac repair is the same as our approach to every repair: diagnose honestly, explain clearly, and give you real options. If a $120 battery swap will give your 2019 MacBook Pro another three years of daily use, that is what we recommend. If the logic board has failed on a seven-year-old MacBook Air and the repair cost exceeds the machine's value, we will tell you that too.

Common Mac Issues We Fix

MacBook battery replacementDegraded, swollen, or dead batteries
Cracked or damaged screenRetina display and older LCD replacement
Liquid damageBoard cleaning, corrosion repair, component replacement
macOS won't bootRecovery, reinstall, file system repair
Spinning beach ball / slow MacStorage, RAM, software diagnosis
SSD upgrade (older models)Faster storage on compatible Macs
Keyboard not workingButterfly and scissor mechanism repair
Charging issuesUSB-C port, MagSafe, or board-level charging circuit
Data recovery from MacFailed drives, corrupted APFS, accidental deletion
iMac display problemsLines, flickering, backlight failure, dead pixels

Why Choose PC Genie for Mac Repair in Austin

  • Deep Apple experience. We understand the differences between Intel Macs and Apple Silicon Macs. We know which models have upgradeable RAM and storage and which do not. We know the common failure points of specific generations, from the butterfly keyboard era to the T2 chip's firmware quirks.
  • Honest about repairability. Apple has made some components non-replaceable on newer machines (soldered RAM, soldered SSD on M-series chips). We will tell you upfront what can and cannot be repaired or upgraded on your specific model, so you can make informed decisions.
  • Liquid damage expertise. Liquid damage is one of the most common and most misunderstood Mac issues. We do not just dry the machine and hope for the best. We open it, inspect the logic board under magnification, clean corrosion, and test each circuit to determine what can be saved.
  • macOS software troubleshooting. Not every Mac problem is hardware. Sometimes the fix is a macOS reinstall, a firmware update, a disk repair, or clearing out a problematic kernel extension. We diagnose software issues just as thoroughly as hardware failures.
  • Faster and often cheaper than Apple. Apple Store appointments can take days to schedule, and repairs can take a week or more. We often complete Mac repairs same-day or next business day, and our pricing is typically lower for equivalent work.
  • Data preservation is a priority. We always attempt to preserve your data during any repair. If a software repair or drive swap is needed, we discuss backup options before proceeding.

Our Mac Repair Process

Bring in your Mac

Walk in with your MacBook, iMac, or Mac mini. Bring the charger and any peripherals that are part of the problem. Tell us what you are experiencing.

Mac-specific diagnostic

We run Apple diagnostics, inspect internal components, check battery health, test display and ports, and identify the root cause. Standard PC/laptop diagnostics are $50 (gaming PCs $99).

Clear estimate, your choice

You get a written estimate with parts and labor itemized. We explain what is wrong, what the fix involves, and whether the repair makes financial sense for your model and age.

Expert repair

We perform the repair with care appropriate for Apple hardware. Components are reassembled precisely, and everything is tested before we call you.

Pickup and guidance

Pick up your Mac, pay on completion. We walk you through what was done and any maintenance tips that will help prevent the issue from recurring.

Mac Repair FAQ

Yes. We service MacBook Air, MacBook Pro (all sizes), iMac (all generations), Mac mini, and older Mac Pro models. Both Intel-based Macs and Apple Silicon (M1, M2, M3, M4) machines. We are familiar with the specific repair considerations of each platform.

We assess every liquid-damaged MacBook that comes in. We disassemble the machine, clean the logic board, identify corroded or shorted components, and repair what is salvageable. The success rate depends on how quickly the machine was powered off after the spill and the extent of corrosion. We are always honest about the prognosis.

Standard Mac/PC/laptop diagnostics are $50 (gaming PCs $99). Repair costs vary by issue and model. A battery replacement is significantly less expensive than a screen replacement, and a screen replacement is less than a logic board repair. We always provide a written quote before starting any work.

On many older Mac models (pre-2018 MacBook Pro, some Mac minis, older iMacs), yes. Newer Macs with soldered storage cannot be internally upgraded, but we can help with external storage solutions, data migration, and optimizing your existing storage.

Yes. We handle macOS boot failures, kernel panics, update problems, and general performance issues without involving Apple's repair program. We can reinstall macOS, repair file systems, recover data from corrupted drives, and resolve software conflicts independently.

Often, yes. Apple Store Genius Bar appointments can be booked days out, and repairs can take a week or longer if parts need to be ordered through their system. We frequently complete Mac repairs same-day or next business day, and our walk-in availability means you do not have to wait for an appointment slot.

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Need Mac repair in Austin?

Call for a Mac repair estimate today.

Tell us your Mac model and what is happening. We will let you know if it is something we can fix, what it will likely cost, and how long it will take.

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Hours
Mon–Fri · 10:00a – 5:00p
Downtown · Dobie Mall
2025 Guadalupe St #260
Austin, TX 78705
North Austin
1508 Dessau Ridge Ln, Suite 503 Room A
Austin, TX 78754
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