Computer Repair for Round Rock TX

Serving Round Rock & Williamson County

Your Round Rock Computer Repair Shop

Round Rock has grown from a small Williamson County community into one of the largest cities in the Austin metro, home to the Dell Technologies headquarters and a thriving mix of tech professionals, families, and small businesses. Whether you live near Old Settlers Park, work along the University Blvd corridor, or commute from Forest Creek or La Frontera, your devices are critical to your daily life — and when something goes wrong, you need a repair shop you can trust.

PC Genie serves Round Rock from our North Austin location at 1508 Dessau Ridge Ln, Suite 503, Room A. The shop sits just south of the Pflugerville/Round Rock border, roughly 15 minutes from most Round Rock neighborhoods via I-35 southbound or the 45 Toll Road. Many Round Rock residents who commute into Austin for work find it convenient to drop their computer off on the way in and pick it up on the way home.

Common Computer Problems We See from Round Rock

Round Rock is home to a high concentration of tech workers, remote professionals, and families with multiple devices. We regularly help Round Rock customers with these issues:

• Slow or unresponsive PCs and laptops — aging hard drives, bloatware, failing thermal paste, or background processes dragging performance down
• Overheating desktops and gaming PCs — especially common during Austin-area summers when ambient temps push cooling systems harder
• Laptop screen replacements — cracked displays on Dell, HP, Lenovo, ASUS, and MacBook models
• Virus and malware infections — pop-ups, browser hijackers, fake support scams, and ransomware
• Data recovery — from failed hard drives, accidentally deleted files, or corrupted SSDs
• Mac and MacBook repair — battery replacements, keyboard issues, macOS troubleshooting, and liquid damage repair
• Gaming PC builds and upgrades — GPU installation, RAM upgrades, SSD swaps, and custom build troubleshooting

Getting to PC Genie from Round Rock

Our North Austin shop is the closest PC Genie location for Round Rock residents. Here are the most common routes:

• Via I-35 South: Take I-35 south from Round Rock toward Austin. Exit at Dessau Road / Howard Lane. Head east on Dessau Rd — the shop is in the Dessau Ridge shopping area. About 15 minutes in normal traffic.
• Via 45 Toll Road: From east Round Rock or Forest Creek, take SH 45 Toll west to I-35, then south to Dessau Rd. About 12-18 minutes depending on your starting point.
• Via University Blvd / A.W. Grimes: Head south on A.W. Grimes to SH 45, then west to I-35 and south to Dessau Rd. A good route from the IH-35 corridor east side neighborhoods.

Services Available for Round Rock Residents

Every service we offer at our Austin shops is available to Round Rock customers. Drop off your device during business hours — walk-ins are welcome, and calling ahead is appreciated for complex jobs.

Commute Drop-off for Round Rock Customers

If you work in Austin or north Austin and commute from Round Rock, dropping your computer off at PC Genie is a natural addition to your morning routine. Our North Austin shop opens at 10:00 AM, and the location is just off I-35 near the Dessau Road exit. Drop off in the morning, and in many cases your repair can be ready for pickup the same afternoon or the next business day. We will call or text you with a diagnosis and estimate before starting any work.

For larger jobs that require parts or extended diagnostics, the typical turnaround is 2 to 5 business days. You are never charged for work you have not approved. Standard PC/laptop diagnostics are $50 (gaming PCs $99), and repair labor starts at $99 per hour.