PC Repair
Windows desktop and workstation diagnostics, upgrades, and repair.
Learn more
Computer repair · Austin, TX
Computer Repair Austin TX
Whether your desktop won't boot, your laptop is overheating, or your Mac is acting strange, PC Genie provides honest, practical computer repair in Austin. We diagnose the actual problem, explain it in plain English, and let you decide how to proceed. No scare tactics, no inflated quotes.
- Same-day diagnostics
- All brands & platforms
- Diagnostics $50 (gaming PC $99)
- Two Austin locations
General Computer Repair Services in Austin
PC Genie is an all-brand, all-platform computer repair shop in Austin, Texas. We work on Windows desktops, laptops of every make, Apple MacBooks, iMacs, Mac minis, and custom-built machines. If it has a motherboard and it is not working the way it should, we can diagnose it and most likely fix it.
We have been repairing computers in Austin since 2008. In that time we have seen just about every hardware failure, software bug, malware infection, and user-induced crisis you can imagine. That experience means we can usually identify the root cause of your problem quickly, give you a realistic assessment of repair vs. replacement, and get your machine back to you fast.
What sets us apart from chain stores and big-box repair counters is straightforwardness. We do not push unnecessary services. If your five-year-old laptop needs a $400 motherboard and the machine is worth $300, we will tell you that. If a $20 part and 30 minutes of labor will fix it, we will tell you that too. Our goal is to earn your trust so you come back next time you need help or recommend us to someone who does.
Common Computer Issues We Fix
Computer won't turn onPower supply, motherboard, or battery failure
Slow performanceAging hardware, bloatware, failing storage
Blue screen errors (BSOD)Driver conflicts, RAM issues, disk errors
Virus & malware infectionsPop-ups, browser hijacks, ransomware
Cracked or broken screenLCD replacement for laptops and MacBooks
Overheating & loud fansThermal paste, fan cleaning, heat sink repair
Data loss or failed hard driveFile recovery, SSD/HDD replacement
Wi-Fi & connectivity issuesNetwork adapter, driver, router troubleshooting
Software & OS problemsWindows reinstall, macOS recovery, driver repair
Hardware upgradesSSD, RAM, GPU upgrades for better performance
Why Choose PC Genie for Computer Repair in Austin
Austin has plenty of computer repair shops. Here is why our customers keep coming back to PC Genie:
- Honest diagnostics. We charge a $50 standard diagnostic fee (gaming PCs $99). We examine your machine, identify the issue, and give you a written estimate before any work begins. If you decide the repair is not worth it, you pay only the diagnostic and walk away with a clear understanding of the problem.
- All brands, all platforms. Whether you have a Dell desktop, an HP laptop, a MacBook Pro, or a home-built gaming rig, we work on it. You do not need to find a separate shop for each device you own.
- Practical recommendations. We will not push a $600 repair on a machine that is worth $400. We explain your options clearly so you can make the decision that makes sense for your situation and budget.
- Fast turnaround. Most repairs are completed same-day or next business day. If parts need to be ordered or the job is complex, we will give you a realistic timeline up front.
- Two convenient locations. Downtown at Dobie Mall (Guadalupe and 21st, near UT campus) and North Austin off Dessau Road between Parmer and Howard. Drop in whichever is closer.
- Warranty on repairs. We stand behind our work. Warranty terms depend on the repair and parts used, and we explain your coverage before you approve the job.
Our Computer Repair Process
Drop-off or call ahead
Walk in during business hours or call to describe the problem first. We will let you know if it sounds like something we can help with and which location is closest.
Diagnostic & written estimate
We examine the hardware and software, identify the root cause, and give you a plain-English explanation plus a written cost estimate. Standard PC/laptop diagnostics are $50 (gaming PCs $99).
You approve the work
No surprises. We only begin the repair after you review the estimate and give us the go-ahead. If you decide not to proceed, you only owe the diagnostic fee.
Repair & testing
We perform the repair, replace any needed parts, and run thorough testing to make sure the issue is truly resolved before we call you back.
Pickup & payment
Come pick up your machine. We walk you through what was done, answer any questions, and collect payment. Most jobs finish same-day or next business day.
Computer Repair FAQ
Standard PC/laptop diagnostics are $50 (gaming PCs $99) and repair labor starts at $99/hr. Final cost depends on the specific issue and parts needed. We always provide a written estimate before starting any work, so you know exactly what you are paying for before you approve the job.
Yes. We service all major brands and operating systems including Windows desktops, laptops, MacBooks, iMacs, Mac minis, and custom-built PCs. Both hardware and software issues.
Many repairs are completed same-day or next business day. More complex issues like data recovery, board-level repair, or jobs requiring ordered parts typically take 2 to 5 business days. We give you a timeline during the diagnostic.
Walk-ins are welcome during business hours, Monday through Friday, 10 a.m. to 5 p.m. Calling ahead is appreciated for larger desktop machines or complex jobs so we can be prepared for you.
We have two Austin locations. Downtown: 2025 Guadalupe St, Suite #260 on the 2nd floor of Dobie Mall. North Austin: 1508 Dessau Ridge Ln, Suite 503, Room A. Both are open Monday through Friday, 10 a.m. to 5 p.m.
Absolutely. We give honest assessments. If the cost of repair exceeds the value of the machine, or if the issue is likely to recur, we will tell you plainly and help you understand your options including what to look for in a replacement.
Related services
More computer repair services in Austin.
Need computer repair in Austin?
Call for a repair estimate today.
Tell us what is going on with your computer. We will let you know whether to bring it in, which location is closer, and what to expect on cost and timing.