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Laptop repair · Austin, TX

Laptop Repair Austin TX

A cracked screen, a dead battery, a hinge that is barely holding on, a keyboard full of sticky keys — laptop problems are uniquely frustrating because the machine is supposed to go wherever you go. PC Genie repairs laptops from every major manufacturer. We fix the hardware, address the root cause, and get your laptop back to portable, reliable shape.

  • All laptop brands
  • Screen replacement
  • Battery replacement
  • Hinge & keyboard repair

Professional Laptop Repair in Austin

Laptops take more physical abuse than any other type of computer. They get tossed into backpacks, knocked off desks, opened with one hand at awkward angles, and used on soft surfaces that block their cooling vents. The result is a steady stream of cracked screens, broken hinges, dead batteries, overheating shutdowns, and keyboards that stop responding after a coffee spill.

At PC Genie, laptop repair is a core part of what we do. We work on every major brand: Dell, HP, Lenovo, ASUS, Acer, MSI, Samsung, Toshiba, and others. Whether your laptop is a budget Chromebook or a high-end workstation, we have the tools, parts sources, and hands-on experience to get it fixed right.

What makes laptop repair different from desktop repair is the precision involved. Components are miniaturized, tightly packed, and often proprietary. Screens have to match exact dimensions and connector types. Batteries are model-specific. Hinges have to be disassembled carefully to avoid cracking the bezel or palmrest. Our technicians have done this work thousands of times, and they know how to handle even the most tightly integrated modern laptop designs.

Common Laptop Issues We Fix

Cracked or broken screenLCD/LED panel replacement, all sizes
Dead or swollen batteryBattery replacement and disposal
Broken or loose hingesHinge replacement and bracket repair
Keyboard not workingKey replacement, full keyboard swap
Won't charge or power onCharging port, adapter, battery, board
Overheating & fan noiseFan replacement, thermal paste, dust removal
Slow performanceSSD upgrade, RAM upgrade, software cleanup
Liquid damageBoard cleaning, component-level assessment
Touchpad not respondingCable, connector, or trackpad replacement
Wi-Fi / Bluetooth issuesWireless card, antenna, or driver fix

Why Choose PC Genie for Laptop Repair

  • All brands, all models. We do not specialize in a single manufacturer. Whether you have a Dell Latitude for work, an ASUS gaming laptop, or an HP Envy for personal use, we have seen and repaired the common failure points of each.
  • Quality replacement parts. We source OEM-equivalent screens, batteries, keyboards, and charging components. We do not install the cheapest parts available; we install parts that will last.
  • Honest screen repair pricing. Screen replacement cost varies dramatically by model. A 15-inch standard LCD panel costs much less than a 13-inch high-resolution OLED. We will give you the exact price for your specific laptop before you commit.
  • Battery health check. If you bring in a laptop for any reason, we will check your battery health as part of the diagnostic. If the battery is on its last legs, we will let you know so you can decide whether to replace it while the machine is already open.
  • Data safety. We do not wipe your data unless it is necessary for the repair. If we need to perform a software repair that risks data, we will discuss backup options with you first.
  • Two convenient Austin locations. Downtown Dobie Mall and North Austin off Dessau Road. Walk in during business hours.

Our Laptop Repair Process

Bring in your laptop

Walk in with your laptop and charger during business hours at either Austin location. Tell us what is happening — we listen before we diagnose.

Visual and diagnostic inspection

We examine the outside for physical damage, then open the machine for internal inspection. We test the battery, screen, keyboard, charging circuit, and storage. Standard PC/laptop diagnostics are $50 (gaming PCs $99).

Written estimate

You receive a clear, itemized estimate for parts and labor. No work begins until you approve it. If the repair does not make financial sense, we will say so.

Precision repair

We perform the repair with care — laptops are delicate and tolerances are tight. We test everything thoroughly before reassembly.

Pickup

We call you when the laptop is ready. Pay on pickup. Most laptop repairs are done same-day or next business day.

Laptop Repair FAQ

Screen replacement cost depends entirely on your laptop model and panel type. A standard 15.6-inch HD LCD is the most affordable option. Higher-resolution, touch-enabled, or OLED panels cost more. Bring the laptop in and we will give you an exact quote within minutes.

Yes. We replace batteries on most laptop brands. Even on newer ultrabooks where the battery is glued or permanently mounted, we have the tools to do it safely. We test the new battery's charge capacity before returning the machine.

Usually yes. Charging failures can stem from a bad DC jack, a worn or frayed cable, a failed battery, or a motherboard-level charging circuit issue. We test each possibility systematically to pinpoint the problem, then repair it.

Yes. Broken hinges are extremely common, especially on laptops older than two years. We replace the hinge hardware, repair any cracked mounting brackets on the chassis or lid, and reinforce if needed so the repair lasts.

Many laptop repairs are completed same-day. Screen and battery replacements typically take a few hours. Repairs that require ordered parts or board-level work may take 2 to 5 business days. We tell you the expected timeline during the diagnostic.

Yes. We handle sticky keys, unresponsive keyboards, liquid damage to keyboards, and broken key caps. Depending on the laptop model, we either replace individual keys, the keyboard module, or the entire top case assembly.

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Need laptop repair in Austin?

Call for a repair estimate today.

Describe the issue and your laptop model. We will let you know if it is fixable, what it will likely cost, and how fast we can get it back to you.

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Hours
Mon–Fri · 10:00a – 5:00p
Downtown · Dobie Mall
2025 Guadalupe St #260
Austin, TX 78705
North Austin
1508 Dessau Ridge Ln, Suite 503 Room A
Austin, TX 78754
Phone