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Knowledge Base

Computer Repair Guides & Tips

Practical repair guides, troubleshooting tips, and maintenance advice from the technicians at PC Genie in Austin, TX. Whether you're trying to diagnose a problem yourself or decide if it's time to bring your computer in, these articles are here to help.

Repair knowledge base

Repair guides and troubleshooting articles

Practical computer repair content from the technicians at PC Genie in Austin. Each article covers the most common questions we hear at the shop — what to try at home, when to bring it in, and what to expect.

01

Is It Worth Repairing an Old Laptop?

How to weigh repair cost against replacement value, and when a simple upgrade can extend your laptop's life by years.

02

Why Your Computer Is Running Slow and What to Check First

The most common causes of a slow computer, from background software to failing hardware, and which ones you can fix yourself.

03

Laptop Won't Turn On: Common Causes and Repair Options

A dead laptop doesn't always mean a dead motherboard. Here's what to check before assuming the worst.

04

MacBook Won't Charge: Battery, Cable, Port, or Logic Board?

Troubleshooting charging issues on MacBooks, from the cheapest fix to the most expensive, so you know what to expect.

05

How Much Does Computer Repair Cost in Austin?

A realistic breakdown of repair costs in the Austin area, including diagnostics, labor, parts, and what affects the final price.

06

PC Keeps Blue Screening: What It Usually Means

Blue screens can point to RAM, storage, drivers, or overheating. Here's how to narrow down the cause before bringing it in.

07

Gaming PC Overheating: Causes, Fixes, and When to Bring It In

Thermal paste, airflow, dust buildup, and GPU cooling. What you can do at home and when it's time for a professional cleaning.

08

SSD Upgrade vs New Computer: What Makes More Sense?

An SSD can make an older computer feel new. But sometimes the rest of the hardware isn't worth upgrading around. Here's how to decide.

09

Signs Your Hard Drive Is Failing

Clicking sounds, slow file access, disappearing files, and other warning signs that your drive may be on its way out.

10

Can Deleted Files Be Recovered?

It depends on what happened and how quickly you act. A guide to data recovery odds for different scenarios.

11

Virus vs Malware vs Fake Pop-Up Alerts

Not every scary pop-up means your computer is infected. Here's how to tell the difference and what to do about each.

12

MacBook Screen Repair: What Austin Customers Should Know

LCD vs Retina displays, repair cost expectations, and whether Apple or a local shop is the better option for your screen repair.

13

Laptop Hinge Damage: Repair or Replace?

Broken hinges can crack the housing and damage the display cable. When hinge repair makes sense and when it doesn't.

14

Why Your Computer Turns On But Shows No Display

Power light is on but the screen is black. Common causes include RAM seating, GPU failure, and cable issues.

15

Liquid Damage on a Laptop: What Not to Do

The first minutes after a spill matter most. What to do, what to avoid, and why rice is not the answer.

16

Best Way to Prepare Your Computer Before Repair

Backing up data, removing passwords, and what information your technician actually needs from you.

17

Windows Reinstall vs Repair: Which Do You Need?

Sometimes a repair install fixes the problem. Sometimes you need a clean slate. Here's how to tell the difference.

18

How to Back Up Your Computer Before It Fails

Local backups, cloud options, and the 3-2-1 rule. A practical backup guide that doesn't require IT expertise.

19

Custom Gaming PC Build Checklist

Components, compatibility, budgeting, and the common mistakes first-time builders make. A start-to-finish planning guide.

20

Small Business Computer Maintenance Checklist

Regular maintenance tasks that keep business workstations running reliably and reduce emergency repair visits.

Need help now?

Don't wait for the article — call us.

If your computer needs repair now, bring it in or give us a call. We're happy to diagnose the problem and walk you through your options.

Downtown / Dobie Mall
2025 Guadalupe St, Suite #260
Austin, TX 78705
North Austin
1508 Dessau Ridge Ln, Suite 503, Room A
Austin, TX 78754
Hours
Mon–Fri 10:00a – 5:00p
Pricing
Standard $50 · Gaming PC $99 · Labor from $99/hr